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Senior Security Engineer, Blue Team

Senior Security Engineer, Blue Team

Job Description

At Olo we operate a digital food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. We take great pride in the reliability, security, and performance of our systems and services. We are looking for a talented security engineer with experience in a Blue Team role to help us fortify our defenses and protect the systems that enable hungry people to order their food quickly and securely.

In the role of Senior Security Engineer, you will design and implement the security defenses that enable our systems to keep running while protecting the data of our clients and their customers. Specific responsibilities include:

  • Monitoring and defending attacks using security technologies that include advanced anti-malware solutions, network forensics, and detection solutions
  • Participating in Security Incident response investigations
  • Supporting AV and Endpoint technology and supporting deployments
  • Responding to alerts, events, and incidents per our specified procedures and policies
  • Resolving or escalating events and incidents
  • Interacting with IT operational teams to advise on, coordinate, and track mitigation and remediation activities
  • Conducting Blue Team exercises and Computer Network Defense drills that enable us to evaluate and improve processes related to threat detection, incident response, patching, remediation, and user training
  • Maintaining centralized patch and vulnerability management solutions to ensure endpoints are compliant with security guidelines
  • Performing endpoint management to provide patching and task automation of servers and desktops to maintain a secure and compliant environment.
  • Performing daily operational work that includes security monitoring, addressing security tickets, security data/logs, and Forensic analysis, host configuration audits, firewall rule reviews, and other security tasks.

This is a full-time position reporting into our Operations Team. Any engineer may work at Olo’s headquarters in New York City’s Financial District or remotely from anywhere in the U.S. In fact, more than half of our engineering team is remote!

Desired Experience

  • Previous Blue Team experience
  • Proven experience developing and leading remediation/ mitigation activities, and providing status updates and reports.  Emphasis on remediation plans and strategies.
  • Experience with Windows Desktop, Windows Server and Linux operating systems and system administration – specifically with regard to patching and compliance
  • Experience with networking hardware (routers, switches, firewalls) and configuration – specifically with regard to patching and compliance
  • Understanding of networking concepts such as DMZs, subnets, VLANs, private IP addressing and NAT
  • Technical knowledge of information technology and cyber security standards and issues
  • Strong working knowledge of security-relevant data, including network protocols, ports and common services, such as TCP/IP network protocols and application layer protocols (e.g. HTTP/S, DNS, FTP, SMTP, Active Directory etc.)
  • Past experience deploying and maintaining security technologies such as Symantec DLP, Palo Alto, Check Point, Carbon Black, CrowdStrike, Alert Logic, Sophos
  • Security experience in an AWS operational environment
  • CISSP certification
  • Strong English writing and verbal communication skills
  • Legal right to work in the U.S.

About Olo

Olo reaches millions of consumers by powering mobile and online ordering for many of the country’s largest restaurant chains. Mobile ordering and payments is an exciting and active industry full of interesting players and yet still a relatively untapped market ripe for disruption.

We’re quite up-front about the technical challenges our business faces. Running a platform with multiple white-labeled front-ends, that maintains real-time connections into thousands of restaurants’ POS systems, and coordinates complex transactions between these and other third parties (such as payment gateways and gift card providers) is not for the faint of heart!

Olo is located at 26 Broadway in the historic Standard Oil Building, the former home of John D. Rockefeller.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map:

Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.


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