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Software QA Engineer

Olo seeks a skilled Software Quality Assurance Engineer to join our engineering team and help us foster whole team quality and testing. You’ll work with a smart, passionate team dedicated to delivering amazing products and committed to a multi-faceted approach to product quality.


At Olo we develop an online food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. We are revolutionizing the customer experience at these restaurant chains, and we're looking for talented engineers to join our team and help achieve our vision. As part of the team you’ll play a significant and visible role in helping us build the most robust food ordering platform on the market.


This is a full-time position.




  • Help us evolve our QA function from Quality Assurance to Quality Advocate.
  • Promote team ownership of product quality for our platforms and products.
  • Collaborate with product owners and developers to design, implement and maintain test plans, and test scenarios and test cases.
  • Support our kanban flow and continuous delivery initiatives.
  • Propose creative solutions to our testing problems, both technological and process.
  • Identify and contribute to automated test solutions.
  • Apply a variety of testing techniques to validate new features.
  • Find and report defects with detailed, accurate and concise steps to reproduce.
  • Recommend system enhancements where you see opportunities for improvements in UX, reliability, performance, etc.




  • You are able to evaluate a product or user story specification and convert that into an actionable test plan.
  • You can empathize with a variety of users, be they hungry consumers, restaurant managers, or Olo administrators.
  • You demonstrate a strong command of manual and exploratory testing methodologies and general software quality concepts.
  • You have worked in an Agile lifecycle and can troubleshoot at lightning speeds.
  • You have extensive knowledge of web technologies and experience testing web APIs.
  • You have earned a Bachelor’s in Computer Science, or related field, or have comparable industry experience.
  • At least 4 years of experience in an agile testing role.




  • Experience working in a C#/.NET environment.
  • Experience with version control (especially Git).
  • Experience with TeamCity and AWS.
  • Experience testing hosted/cloud SaaS web applications is highly desirable.
  • Experience testing native mobile applications is desirable.



About Olo

Olo reaches millions of consumers by powering mobile and online ordering for many of the country’s largest restaurant chains.  Mobile ordering and payments is an exciting and active industry full of interesting players and yet still a relatively untapped market ripe for disruption.


We’re quite up-front about the technical challenges our business faces.  Running a platform with multiple white-labeled front-ends, that maintains real-time connections into thousands of restaurants’ POS systems, and coordinates complex transactions between these and other third parties (such as payment gateways and gift card providers) is not for the faint of heart!


Olo is located at 26 Broadway in the historic Standard Oil Building, the former home of John D. Rockefeller.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map!


Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.


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