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Project Manager - Deployment

Deployment Manager (Under 40 Unit Specialist)

Olo’s Deployment Team is responsible for taking a new client from kickoff to launch and managing the relationship throughout the project. This role focuses on brands under 40 units, where the client is utilizing Olo’s best in class whitelabel solution.

The ideal candidate will be skilled in project management, have a focus on providing great hospitality, and appreciate the art of excellent communication.

 

Responsibilities Include:

  • Execute contract obligations to deploy clients in the timelines outlined
  • Identify and develop relationships with cross-functional deployment team to ensure positive experience for client
  • Liaise between client, internal departments and partners to provide clear and accurate project plans for customers
  • Report weekly on progress of clients & troubleshoot issues blocking a launch.
  • Provide accurate & complete client details in CRM
  • Work in tandem with Account Specialist team to ensure a seamless transition following client launch

 

Requirements

  • BA/BS Degree
  • 2+  years of experience as an Account or Deployment Manager
  • Outstanding ability to clearly and tactfully articulate problems and resolutions.
  • Highly organized project management skills.
  • The ability to work independently when needed - as well as collaborate cross-functionally.  
  • Top-notch presentation skills, and the ability to educate clients on deployment best practices

 

Olo is located at 26 Broadway in the historic Standard Oil Building, the former home of John D. Rockefeller.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our customer’s menu items (now you know why we give out FitBits!).

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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